Gear2Peer help

Questions before you book?

Clear answers for pickup-first rentals, damage records, deposits, cancellations, and owner handoffs.

Secure checkout Local pickup Damage records Owner support

Search the help center

Search a topic, then browse answers by category below.

Answers

Frequently Asked Questions

How does Gear2Peer work?

List your gear, or browse and rent gear from others near you. Everything is pickup and drop-off based, so there is no shipping.
What kind of gear can I list?

Skis, snowboards, splitboards, touring gear, avalanche safety equipment, camping gear, climbing gear (No Ropes!) , and more.
How do I know if someone is trustworthy?

Every lender confirms their identity and payout account through Stripe before they can be paid, and both sides build a record through reviews and completed rentals. Read the reviews, look at the photos, and message the owner with questions before you book. Gear2Peer does not award badges or endorse anyone, and it never inspects, tests, or approves gear, so check the item yourself at pickup.
Is the gear insured?

No. Gear2Peer does not insure gear and does not offer a protection or damage waiver product. What protects an owner is the security deposit, which is authorized on the renter's card as a hold, plus the renter's responsibility under the rental agreement. If you want your gear insured, that is between you and your own insurer.